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Casumo Casino


Here's my personal review of Casumo Casino. I've been an active casino player for around 15 years and since 2012 I've been playing mostly at Casumo. The reason for this is a combination between rapid response when you talk to customer service, quick withdrawals, great promotions, their good mix of game providers and their mobile casino.

From the beginning

The company was founded early in 2012 by a group of young Swedish entrepreneurs that had been working in the casino industry for a long time. Most of them were leaving their old employee Betsafe after Betsson Group bought the company back in 2011. Right from the beginning their intention was to make an ultimate and easy accessible casino that gave the players more rewards and excitement on both computers and mobile devices.


Casino adventure
What's so unique about Casumo is that they have merged a traditional casino and a special adventure, forming a spectacular Casino Adventure! When signing up at the casino all new players are assigned their own Casumo figure. While players do their normal casino activity like playing slots and blackjack, they also make progress in the adventure or the "parallel universe" as they like to say.

The adventure is built on a level system, and for each level a player level up they might get a reward added to their inventory in form of a valuable. These valuables can contain free spins, cash or deposit bonuses. Included in the casino adventure they also have belt levels, and the better belt a player has managed to get for their Casumo, the greater are the rewards and the promotions that the player will receive. They also run e-mail promotions based on your level, so be sure to level up :)

Trophies
As a part of the adventure players can earn trophies while they play in the casino. These trophies don't have any material value, but they are a cool add-on to the adventure and gives you some bragging rights when you compare your trophies with your friends. There's a lot of "all round" trophies that can be won by playing any game, while there's also a lot of game specific trophies.

Signup bonus

Casumo Casino offer first time depositors up to €1.200 in bonuses and 200 free spins on Starburst! Those €1.200 are spread on your first 5 deposits. The free spins are spread on your 10 first days as a customer. 20 spins are awarded on the deposit, and then 20 are awarded every day for the 9 next days, no more deposits required!
Sign up now!

18+ required - New customers only - BeGambleAware - T&C apply!

Read more about the different bonuses (link to bottom of this page) by clicking: here.

Game providers
Casumo offer an impressive range of slot machines from 14 different game providers. They are one of few casinos that offer games from the most popular land based slots in Europe: Greentube (Novomatic). So it's absolutely an interesting game portfolio Casumo offer to their players. New games are added frequently, and they add ALL games from each provider. They do not just hand pick some games as other casinos tend to do. All the different providers have games that can be played in the mobile casino, but the range of games is a bit smaller.

Casumo has recently signed a partnership agreement with Yggdrasil and have just started to listed games from ELK Studios and Next Gen. These new providers goes live during 2017.

Tip: Search for a spesific game provider in the game lobby, and be presented with those games only.
 

Game information

Providers Popular games Slots on site
Bally Cash Spin - Cash Wizard 12
Barcrest Cashino - Rainbow Riches 36
ELK Studios Bloopers - Poltava 11
Greentube (Novomatic) Book of Ra deluxe - Lucky Lady's Charm deluxe 120
International Game Technology (IGT) Kitty Glitter - Pharaoh's Fortune 56
Merkur Blazing Star - Dragon's Treasure 12
Microgaming Immortal Romance - Mega Moolah 80
Net Entertainment (Net Ent) Gonzo's Quest - Starburst 128
Next Gen Gorilla Go Wild - Foxin' Wins 49
Play'n GO Energoonz - Gemix 52
Quickspin Big Bad Wolf - Treasure Island 26
Shuffle Master 88 Fortunes 1
Thunderkick Barber Shop - Birds on a Wire 21
Williams Interactive (WMS) Bruce Lee - Wizard of Oz 68

Total providers: 14 - Total slot machines: 672

 

Mobile casino
Casumo has an easy to navigate and fast mobile casino that offer all games that are available for mobile play. They also have a casino app in Apple's App Store. All promotions, valuables and trophies are included in the mobile version, so you can continue your whole Casumo experience even when you’re on the go.


Customer service
One of the most important things for me personally is a responsive and friendly customer service. The customer service/live chat at Casumo is definitely a unique experience. Here you won't see any pre drafted copy/pasted answers like you do at a lot of other casinos. Here you will get personalised answers and in a very friendly tone where you are a "Buddy" or "Friend" - I absolutely love this approach instead of the traditional customer service most other casinos offer.

Casumo's Live Chat and e-mail customer service is open 24/7 - 365 days a year.



18+ required - New customers only
BeGambleAware - T&C apply!
 

Weekly promos
Casumo send weekly promotions on e-mail based on customer activity and belt level. Some examples of promotions can be free spins on login, free spins on deposit, super free spins on level up, bonus on deposit and belt bonus on deposit. The number of spins and the size of the different bonuses are all based on player's previous game play and belt level.

Challenges

Casumo runs a unique Casino Challenge every month. This is a challenge where players can choose between 3 different challenges with different stakes, so that everyone are eligible to play something that fit their normal stakes. The challenge contains of a set of missions the player have to play though. For example win 5 wins in a row, win 100 wins and win 2 big wins. The goal is to complete all the missions with the least amount of spins. High scores and stats are shown on the page while you play, and the in game tracker tells you about your current state. The main prize in the challenge are either a cash prize of €10.000 or a trip with the same value, they tend to switch between the two every month. Players can play the challenge as many times as they want, only the best score will count towards the challenge leader board. Normally a challenge last for about 20 days.

Learn more about the Casino Challenge: Click here for my full review!

Site languages
Casumo's webpage can be found in 5 different languages: English, Swedish, Norwegian, Finnish and German. They also offer customer support in all the current languages.



 

18+ required - New customers only - BeGambleAware - T&C apply!
 

Account currency
Casumo offer 2 types of currency at the moment. British Pounds for players from the UK, and Euros for all other players. As they are expected to open up in more local markets, additional currencies is expected to be supported in the near future.

Payment methods
Depositing and withdrawing at Casumo is as easy as it gets. They offer the most popular alternatives like: Visa, Mastercard, Bank wire, Skrill, Neteller and Paysafecard. Deposits are instant, while most withdrawals normally are approved within a couple of hours. This means that withdrawals to online wallets are sent instantly once they are approved, while bank transfers might take from 1-3 days depending whether it's a weekday or not.

Licence
Casumo is licensed at Malta by the Maltese Gaming Authority and in the United Kingdom by the UK Gaming Commission.
 

Blocked countries
There are some countries that are excluded from being able to signup at Casumo. If you live in one of the following countries you are not able or allowed to make an account ac Casumo:

 

Belgium, China, Denmark, France, French Guiana, Greece, Guadeloupe, Hong Kong, Iceland, Italy, Martinique, North Korea, Portugal, Rιunion, Spain, Turkey or USA.


Bonus system and explanation of wagering

Casumo have a unique bonus system where only the bonus part of your total amount will be tied down to the wagering requirement. This means that you can choose to make a withdrawal at any time regardless if you have a bonus or not. All wagering requirements are deposit + bonus x 25, but 100% of each bet count towards the wagering requirement. This means that if you hit a big win right after you have opted in for a bonus and deposited, you still have the chance to withdrawal a part of the amount and forfeit the bonus. The smaller bonus percentage you have used on your deposit, the more of the balance you are eligible to withdrawal. All winnings and deposits can be withdrawn when the total wagering requirement is fulfilled.

18+ required - New customers only - BeGambleAware - T&C apply!

Here are some examples using the formula that are used to see which percentage of the amount you can withdrawal before you're wager is done:

Bonus: 200% - Deposit: €50 - Bonus: €100
100/150*100 = 66.67% are tied to wager, while 33.33% of the total amount can be withdrawn at any time.
 

Bonus: 150% - Deposit: €50 - Bonus: €75
75/125*100 = 60.00% are tied to wager, while 40.00% of the total amount can be withdrawn at any time.

 

Bonus: 100% - Deposit: €50 - Bonus: €50

50/100*100 = 50.00% are tied to wager, while 50.00% of the total amount can be withdrawn at any time.
 

Bonus: 80% - Deposit: €50 - Bonus: €40
40/90*100 = 44.44% are tied to wager, while 55.56% of the total amount can be withdrawn at any time.
 

Bonus: 50% - Deposit: €50 - Bonus: €25
25/75*100 = 33.33% are tied to wager, while 66.67% of the total amount can be withdrawn at any time.

 

Bonus: 20% - Deposit: €50 - Bonus: €10
10/60*100 = 16.67% are tied to wager, while 83.33% of the total amount can be withdrawn at any time. 

Formula used: Bonus divided by total start amount multiplied by 100 - All wagering: deposit + bonus x 25.



18+ required - New customers only
BeGambleAware - T&C apply!


Bonus for new players


Casumo Casino has one of the best sign up bonuses in the industry. New players get up to €1.200 in bonuses on their 5 first deposits and 200 free spins.

By making one deposit you are entitled to 200 free spins on Starburst! 20 spins will be rewarded directly when you deposit, and then for the following 9 days you will get 20 free spins credited to your account each day, and there's no additional deposits required to get those spins!

In addition to the 200 free spins on Starburst, players also get up to 5 deposit bonuses on the 5 first deposits!

All bonuses have a wager of 25x deposit + bonus (you can withdrawal a portion of your balance at any time see how), while all free spins have a wager of 30x winnings.

Currencies:
Players from UK will play in £
Players from the rest of the world will play in €

Deposit bonuses:
1st deposit: 200% deposit bonus (max bonus €50) and 200 free spins on Starburst - 20 on deposit and 20 per day the following 9 days, no additional deposit required!

2nd deposit: 50% deposit bonus (max bonus €150). 3rd deposit: 50% deposit bonus (max bonus €200).

4th deposit: 25% deposit bonus (max bonus €400). 5th deposit: 25% deposit bonus (max bonus €400).

 

18+ required - New customers only - BeGambleAware - T&C apply!

Make an account at Casumo Casino today!



18+ required - New customers only - BeGambleAware - T&C apply!



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